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Buildings in Henfield with Hearing Loops
Henfield Leisure Centre – There is a portable hearing loop.
St Peter’s Church - There is a hearing loop
Free Evangelical Church - There is a loop in both the church and the hall.
Corpus Christi Catholic Church - There is a loop in the church
St Peter’s Church, Woodmancote - There is a hearing loop
Post Office - There is a hearing loop at the Post Office counter at the back of the shop (i.e. not at the general till)
My Dentist - They have a portable loop at the reception, and this can be taken into a dental surgery room with a patient who needs it.
Sainsbury’s - There is a loop by the 3rd pay desk from the door. There is a sign next to the cashier’s desk.
One Stop - There is a loop near the till with a sign on the entrance door.
Encountering children, young people and adults who are deaf or have a hearing loss
Social interaction and communication with children and people in the community who have a hearing loss or who are deaf.
People who are deaf or have a hearing loss may find it hard to communicate or listen to instructions or conversation.
Some top tips…
At all times allow time for communication and understanding.
See if you can establish if they have a favoured way of communicating. They may have a preference for which ear is better for them to hear. Do ask.
Make sure you have their attention before communicating something or giving instructions. You can do this by gesturing or waving or using a word to cue them into the fact that you want to communicate something.
Make sure you are facing them so that they can see your face clearly. Move to a lighter area if necessary to support this.
Do not cover your mouth, it alters sound and also some people may rely on lipreading.
Potentially use more straightforward language but being careful not to appear patronising by using language which is too simplistic.
Speak clearly and do not rush whilst being careful not to speak too slowly.
Do not raise your voice or shout.
Don’t be afraid to repeat or rephrase what you are saying.
If it is difficult for them or for you to understand the communication, see if writing it down is helpful. You can use pen and paper or use the texting or notes function on your phone.
If possible reduce background noise. Ask colleagues to move away or be quiet, turn down or turn off any music playing in the background.
Where there are a few people present or if it is a meeting, make sure only one person talks at a time.
If you are finding the situation a little frustrating, do not show it. They may well be feeling frustration too.
If your environment has technology that can support those with a hearing loss (eg Hearing Loop) make sure it is on and working.
Be patient. Remain calm.
Seek to understand.
Please feel free to contact Access Henfield who are dedicated to improving life for people with disabilities in Henfield. We try to encourage awareness, acceptance and consideration for all disabilities, and to be a point of advice, information, support and referral to relevant organisations.
Look on our website www.accesshenfield.com
Email us at accesshenfield@gmail.com
Let’s all try to break down barriers in a positive and encouraging way.
Written by Adrian Carver, Downs SEND Consultancy Ltd
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